Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Stellan! The terms “we,” “us,” and “our” refer to Stellan. Stellan operates this website, including all related information, content, features, tools, products and services collectively referred to as the “Services.” Stellan is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein, collectively referred to as these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.

IMPORTANT NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER THAT AFFECT YOUR LEGAL RIGHTS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION RATHER THAN IN COURT. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 22 BELOW. PLEASE REVIEW SECTION 22 CAREFULLY.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including purchasing any products, you may be asked to provide certain information such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. Colors or product appearance may differ from how they appear on your screen due to your device and its settings.

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to how they are depicted in our store.

Product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Stellan reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was submitted.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Acceptance of your order and formation of a contract of sale between Stellan and you does not take place unless and until you receive an order confirmation email. If we deny your order, you will receive a refund to your original payment method. We reserve the right to require additional information before processing any order.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect when the order is placed, as set out in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, or import charges. We are not responsible for pricing, typographical, or other errors in any offer, and we reserve the right to cancel any order arising from such errors.

Prices in our online store may differ from prices offered through other channels. We may offer promotions governed by separate terms. Where those promotion terms conflict with these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. By submitting payment information, you represent that you are fully authorized to use that payment method and that sufficient funds exist to cover the amount due.

Automatic Renewals

If you enroll in a subscription or membership program, including the Stellan VIP Membership, you authorize us to charge your selected payment method automatically according to the billing frequency disclosed to and accepted by you during enrollment.

YOUR SUBSCRIPTION OR MEMBERSHIP WILL CONTINUE UNTIL YOU CANCEL. TO AVOID A FUTURE CHARGE, YOU MUST CANCEL BEFORE YOUR NEXT SCHEDULED BILLING DATE.

Cancellation requests received after a scheduled charge has already been processed will apply to the following billing cycle. We may refuse to renew any subscription or membership at our sole discretion.

Stellan VIP Membership Program

Enrollment in the Stellan VIP Membership is not automatic and is not preselected. To enroll, you must affirmatively check a box or take another clear affirmative action acknowledging and agreeing to the VIP Membership terms before enrollment is completed.

Your affirmative action at checkout or signup constitutes your enrollment in the Stellan VIP Membership and your authorization for us to bill your selected payment method on a recurring basis as described below, unless and until you cancel.

If you enroll in the Stellan VIP Membership, you will receive a free trial lasting seven (7) days beginning on your enrollment date.

UNLESS YOU CANCEL BEFORE THE END OF YOUR 7-DAY FREE TRIAL, YOU WILL AUTOMATICALLY BE CHARGED THE DISCLOSED VIP MEMBERSHIP FEE AT THE END OF THE TRIAL. AFTER THE INITIAL CHARGE, YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW, AND YOU WILL BE CHARGED THE DISCLOSED MEMBERSHIP FEE EVERY FOURTEEN (14) DAYS UNTIL YOU CANCEL.

The applicable VIP Membership fee will be clearly disclosed to you during enrollment and before you agree to join.

To cancel your VIP Membership and avoid being charged, you must cancel before the end of your 7-day free trial or before your next scheduled 14-day billing date, as applicable. You may cancel by logging into your account and using the available cancellation feature or by contacting us at help@trystellan.com.

Cancellation requests received after a scheduled billing date will apply to the following billing cycle. Unless otherwise required by law, no prorated or partial refunds will be issued for the unused portion of an already charged 14-day membership period.

We may modify, suspend, or discontinue the Stellan VIP Membership program, including its benefits or pricing, at our sole discretion. We will provide reasonable advance notice where required by applicable law.

Account Updater Disclosure

We and our third-party payment service providers may receive updated credit or debit card information from your card issuer, including updated card numbers or expiration dates. If updated information is provided to us, you authorize us to charge the updated payment method for amounts you have authorized and that remain due.

You may be able to opt out of your card issuer’s account updater service by contacting your card issuer directly.

SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete delivery information provided by the customer, or events outside our reasonable control. Once we transfer products to the carrier, title and risk of loss pass to you, except where otherwise required by applicable law.

SECTION 6 — REFUNDS AND RETURNS

We stand behind our products with a 30-Day Satisfaction Guarantee, subject to the following terms:

  • Days 0–14 from delivery for unopened products only: You may choose a refund of 30% of your purchase price or an exchange or store credit for the full value of your purchase.

  • Days 15–30 from delivery for unopened products only: You may choose a refund of 50% of your purchase price or an exchange or store credit for the full value of your purchase.

  • Opened products within 30 days of delivery: Opened products are eligible for an exchange or store credit only. Refunds are not available for opened products.

  • After 30 days from delivery: Returns are not eligible unless covered by a separate product warranty or accepted at Stellan’s discretion under special circumstances.

To request a refund, exchange, or store credit, contact us at help@trystellan.com with your order number.

Shipping and handling fees are nonrefundable except where required by law. Additional conditions, timeframes, and procedures may be provided in our separate Refund and Return Policy, which supplements and should be read together with this Section.

If there is a conflict between this Section and our Refund and Return Policy, this Section 6 will control.

Membership fees and other recurring charges are subject to the cancellation and billing provisions in Section 4. Product refunds do not automatically cancel an active VIP Membership. Customers must cancel their VIP Membership separately before the next scheduled billing date to prevent future membership charges.

SECTION 7 — INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by Stellan, its affiliates, or licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for personal, noncommercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display or perform, republish, download, store, or transmit any material available through the Services without our prior written consent.

Stellan’s names, logos, product and service names, designs, and slogans are trademarks of Stellan or its affiliates or licensors. You must not use these trademarks without our prior written permission.

Notwithstanding the arbitration agreement in Section 22, Stellan retains the right to bring a claim against you in the state or federal courts of Wyoming for injunctive or equitable relief arising from any actual or potential misappropriation or infringement of Stellan’s intellectual property rights. You agree that venue is proper and that you are subject to personal jurisdiction in such forum.

SECTION 8 — OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

You acknowledge that we provide access to such tools “as is” and “as available,” without warranties of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Use of any such tools is entirely at your own risk. You should review and agree to the applicable terms provided by the relevant third-party provider.

SECTION 9 — THIRD-PARTY LINKS

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access through our Services.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.

Before engaging in a transaction with a third party, you should carefully review that third party’s policies and practices.

SECTION 10 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, or other content collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any lawful purpose, including commercial use.

We have no obligation to keep Feedback confidential, compensate you for it, or respond to it.

You agree that your comments will not violate any third party’s rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. Your comments must not contain unlawful, abusive, defamatory, obscene, or otherwise objectionable material, viruses, malware, or other harmful code.

You may not use a false email address, impersonate another person, or otherwise mislead us regarding the origin of your comments. You are solely responsible for your comments and their accuracy.

SECTION 11 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

SECTION 12 — SMS AND TEXT MESSAGING PROGRAM

By providing your phone number and affirmatively opting in to our SMS program, whether through checkout, a signup form, or by texting our designated number, you consent to receive transactional, order-update, or marketing SMS and text messages from or on behalf of Stellan.

Consent to receive marketing text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages, and delivery depends on your carrier’s network and performance.

We may share your SMS opt-in and consent information and phone number with third parties only as necessary to provide the messaging service, such as platform providers, aggregators, and vendors that help deliver text messages. We will not share, sell, or rent your mobile information to third parties for their own marketing purposes.

You may withdraw your consent at any time by replying STOP to any message you receive or by using another opt-out method described in the message. Reply HELP for assistance.

Opting out of SMS messages will affect your ability to receive future SMS and text communications from Stellan. For support, contact us at help@trystellan.com.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order.

SECTION 14 — PROHIBITED USES

You may access and use the Services for lawful purposes only.

You are prohibited from using the Services:

  • For any unlawful purpose.

  • To solicit others to perform unlawful acts.

  • To violate any applicable regulations, rules, or laws.

  • To infringe our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person.

  • To submit false or misleading information.

  • To upload or transmit viruses, malware, or other malicious code.

  • To collect or track the personal information of others without authorization.

  • To spam, phish, scrape, crawl, or use automated extraction methods without permission.

  • For any obscene or immoral purpose.

  • To interfere with or circumvent the security features of the Services or any related website.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services, or any part of the Services, at our sole discretion at any time and without prior notice.

You will remain liable for all amounts due up to and including the effective date of termination.

The obligations and liabilities incurred before termination will survive the termination of these Terms for all purposes.

SECTION 16 — DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY STELLAN, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free or that results obtained through the Services will be accurate or reliable.

Some jurisdictions do not permit the exclusion of certain warranties. In those jurisdictions, the above exclusions will apply only to the fullest extent permitted by law.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL STELLAN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST SAVINGS, REPLACEMENT COSTS, OR LOST GOODWILL, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, IN NO EVENT WILL STELLAN’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO STELLAN DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages or the disclaimer of implied warranties. If you are located in such a jurisdiction, the foregoing limitations will apply only to the maximum extent permitted by law. The invalidity of any portion will not affect the remaining portions of this Section.

If you are dissatisfied with the Services or these Terms, your sole and exclusive remedy is to discontinue your use of the Services, except where otherwise provided by applicable law.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stellan, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and expenses, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party right.

SECTION 19 — GENERAL DISCLAIMERS

Religious and Devotional Content Disclaimer

The material available through the Services and within our devotional products is intended for personal inspiration, religious reflection, and general informational purposes only.

Stellan does not represent or warrant that any devotional interpretation, commentary, or religious perspective will align with the doctrines, teachings, or beliefs of every individual, church, denomination, or faith community.

Our devotional products are not substitutes for professional medical, mental health, legal, financial, pastoral, or other individualized professional advice. If you require personalized guidance, you should consult an appropriately qualified professional or trusted religious leader.

Individual experiences with our products may vary. Stellan does not guarantee any specific spiritual, personal, emotional, or other result from using its products.

Goods Not for Resale or Export

You represent and warrant that you are purchasing products from Stellan for your own personal or household use only and not for resale or export.

Electronic Communications

You consent to receive electronic communications from Stellan at the email address associated with your account or through notices posted on the Services for any lawful purpose. Such communications satisfy any legal requirement that communications be in writing.

Force Majeure

We will not be liable or considered in breach of these Terms for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, governmental action, war, civil unrest, pandemics, labor disputes, supply chain disruptions, or carrier or telecommunications failures.

Limitation on Time to File Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES. IF IT IS NOT COMMENCED WITHIN THAT PERIOD, THE CLAIM WILL BE PERMANENTLY BARRED.

No Third-Party Beneficiaries

These Terms do not confer any rights or remedies upon any person other than you and Stellan.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

SECTION 21 — WAIVER, ENTIRE AGREEMENT, AND ASSIGNMENT

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver will be effective only if it is in writing and signed by an authorized Stellan representative.

These Terms of Service, our order confirmations, our Privacy Policy, our Refund and Return Policy, and any other operating rules or policies posted through the Services constitute the entire agreement between you and us regarding your use of the Services, superseding prior agreements or communications.

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without our consent will be null and void.

SECTION 22 — DISPUTE RESOLUTION, BINDING ARBITRATION, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, YOUR RIGHT TO A JURY TRIAL, AND YOUR RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES RATHER THAN JURY TRIALS OR CLASS ACTIONS, UNLESS YOU OPT OUT AS DESCRIBED BELOW.

(a) Agreement to Arbitrate

You agree that any dispute or claim arising from or relating to this arbitration provision, Stellan’s Privacy Policy or these Terms, Stellan’s advertising or marketing practices, the Stellan VIP Membership, or Stellan’s products or services will be submitted to binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association, referred to as the “AAA,” under its Consumer Arbitration Rules.

Either party may bring an individual claim in small claims court if the claim qualifies for small claims court jurisdiction.

This arbitration provision is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16. The arbitrator will have exclusive authority to determine whether a dispute is arbitrable, will follow applicable substantive law of the State of Wyoming to the extent consistent with the Federal Arbitration Act, and may award any remedy available in an individual lawsuit, including compensatory, statutory, and punitive damages, declaratory and injunctive relief, and attorneys’ fees and costs where available under applicable law.

The arbitrator may resolve disputes only between you and Stellan and may not consolidate claims or hear class or representative claims without Stellan’s consent.

(b) Intellectual Property Carve-Out

Notwithstanding the foregoing, Stellan retains the right to bring a claim against you in the state or federal courts of Wyoming for injunctive relief, equitable relief, or claims arising from actual or potential misappropriation or infringement of Stellan’s intellectual property rights.

You agree that venue is proper and that you are subject to personal jurisdiction in that forum.

(c) Class Action Waiver

YOU AND STELLAN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR CLASS REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.

(d) Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, IF ANY DISPUTE PROCEEDS IN COURT FOR ANY REASON, YOU AND STELLAN EACH WAIVE ANY RIGHT TO A JURY TRIAL.

(e) Rights You Give Up

Unless you timely opt out, you will not have the right to:

  • Have a court or jury decide your dispute.

  • Obtain prehearing discovery to the same extent available in court.

  • Participate in a class action as a representative, member, or opponent.

  • Act as a private attorney general.

  • Join or consolidate your claim with another person’s claim.

(f) Right to Opt Out

You may opt out of this arbitration agreement and class action waiver by sending written notice to Stellan at the address listed in Section 25 within thirty (30) days of the date you first accept these Terms or make your first purchase through the Services, whichever occurs earlier.

Your opt-out notice must include your name, the product you purchased, and a clear statement that you intend to opt out of arbitration.

SECTION 23 — HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — GOVERNING LAW

These Terms of Service will be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.

SECTION 25 — NOTICES

Notices to You

We may provide notice to you by sending a message to the email address associated with your account or by posting the notice through the Services. Notices sent by email are effective when sent. Notices posted through the Services are effective when posted.

You are responsible for keeping your email address current.

Notices to Us

To give us formal notice under these Terms, you must contact us by personal delivery, overnight courier, or registered or certified mail at:

Stellan
Attn: Legal
5800 E 2nd St
Casper, Wyoming 82609
United States

Notices delivered personally are effective immediately. Notices sent by overnight courier are effective one business day after sending. Notices sent by registered or certified mail are effective three business days after sending.

SECTION 26 — CHANGES TO THESE TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of changes constitutes your acceptance of those changes.

If we make material changes affecting the billing frequency, price, or other material terms of the Stellan VIP Membership, we will provide any advance notice required by applicable law.

SECTION 27 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Stellan
help@trystellan.com
5800 E 2nd St
Casper, Wyoming 82609
United States
(346) 214-3640